News
CSW GroupROI
In the successful 21st century enterprise, managing and sharing knowledge are key to delivering Return on Investment (ROI). Traditionally, when senior managers discuss the ROI of an IT investment, they mostly focus on the ‘financial’ benefits. Today, however, it is important to consider the “non financial” benefits of IT investments.
Financial benefits include impacts on the organisation's budget and finances and are easy to measure – for example, reduction in overhead costs v increases in revenue.
Non-financial benefits initially can appear to have little impact on ROI, however, the ability to reuse content, and publish to multiple outputs, can have a major impact on the quality of your end product; significantly reduces time to market and improves customer satisfaction – all resulting in a positive impact on ROI.
Managing Editor
- Intuitive and familiar User Interfaces, to ensure that users require minimal training
- Improve the quality of your content through automated consistency checks
- Enhance content quality by utilising tools within KMS e.g. instant proofing
- Share information components between documents
- Enforce enterprise-wide policies, guidelines and styles
Technical Director
- Transfer know-how from key individuals to shared, enterprise assets
- Safeguard valuable enterprise assets in digital form
- Protect investment by using extensible, open standards
- Be confident that growth and scalability are built into the product
- Zero footprint (with the exception of Word 2003 Module)
Finance Director
- Significant reduction in content creation costs
- Reduced content maintenance costs, thus
- Ensuring a faster time to marke
Publishing Director
- Reduced training overheads due to the intuitive user interface
- Streamline processes to reduce operational costs via the Workflow Module
- Reduced overhead costs as there is only one single source of content to create and maintain
- Provide customers with ‘added value’ by supplying multiple formats from a single source
- Increase ROI by reuse and repurposing assets
- Preserve a full audit trail of changes and actions
