Services - Managed Service

If your organisation does not have the infrastructure or expertise in-house to manage the maintenance of an XML-based content management system, CSW’s Managed Service is your answer.

KMSA secure hosted environment ensures that your content is maintained and monitored 24x7.  Services include:-

  • Security managed using firewall monitoring and encryption/digital certificates
  • Anti-virus updates 4 times a day with the latest virus definition files
  • Anti-virus version upgrades once a month.
  • 2Mbs bandwidth Internet connection through hot-standby resilience lines ( the main and back-up circuits are routed through separate points of presence)
  • Equipment protected by individual Un-interruptible Power Supplies (UPS) against power surges and short term power failure
  • Back-up electrical generators (protection from longer-term power failure)
  • Daily back-ups stored off-site for one backup cycle (1 month)
  • Monthly copy held for a 13 month cycle
  • Level 1 continuity disaster recovery procedure in the event of loss of the main data centre
  • Provision of usage statistics and session activity statistics (where applicable)
  • Servers operated from a secure (combination locks and steel cage), climate-controlled server room